Shipping & Delivery Policy

At Kitchenlinx, we are committed to delivering your orders safely and promptly across all 7 Emirates.

Order Confirmation

  • Order confirmation within 6 business hours.

Delivery Timeline

  • For items in stock, delivery is typically completed within 3–5 business days.
  • Orders placed within 2 days of a public holiday will be delivered 1–2 days after the holiday ends.

 Shipping Fees

  • Free delivery on orders above AED 1,000.
  • A shipping fee of AED 150 applies to orders below AED 1,000.

 Receiving Your Order

  • Upon delivery, please inspect your items carefully for any missing or damaged parts.
  • If you identify any issues, you may refuse the delivery or contact us within 7 days to arrange a return.
  • Items must be returned in their original packaging and in unused, brand-new condition.
  • Please retain all original packaging, as returns without it cannot be accepted.

 Order Cancellations

  • To cancel an order before delivery, contact our Customer Service Team as soon as possible.
  • If the order has already been dispatched, you may refuse the delivery and our team will assist you with the next steps for refunds.

 Customer Support

For delivery updates or further assistance, please reach out to our Customer Support Team:
info@kitchenlinx.com
+971 56 291 2830